Hotels & Resorts
THE PROOF
The direct booking.
One high-season month, 28 nights: how many go through your site and how many through the portal.
28 nights from portals: 18% of every night goes in commission, and the guest stays their contact
sample data
What we do for Hotels & Resorts.
All nine, for every sector. The ones marked we have already shipped here. Each one can be tried.
WebsitesDone here
Found on Google, quick on a phone, and the visits turn into messages.
E-commerce
Sell direct, and the cut you were leaving to the platforms stays with you.
App development
An app your customers open every day, written by the people who designed it.
Branding and logoDone here
The mark people recognise before they read your name.
Social mediaDone here
You approve the plan before it goes out. We shoot at your place, and read the numbers with you.
Packaging and labels
A label gets three seconds on the shelf. We design so three is enough.
SEO and Google visibilityDone here
Get found by the people already searching for you.
Ads
We bring customers in from Google and Meta, with numbers you can read.
AI and automation
We connect the tools you use and remove the steps your team repeats every day.
Sector projects.
A hotel in Sardinia works six months to pay for twelve. And every booking that arrives through a portal leaves two things behind: a commission, and the guest's contact details. We know hospitality from the inside: the brand and multilingual e-booking site of a four-star resort in Santa Teresa Gallura, a zero-commission accommodation marketplace, the hotel modules of a hospitality operating system. This page is what we built, and why.
The sector's problem
The OTAs won on convenience: booking on Booking.com is easier than booking on the hotel's own site. So the property pays a commission even on guests who had already chosen it, and the guest's email stays with the portal — no direct repeat business, every season starts from zero. Seasonality makes it worse: a few months to earn the year's revenue, so every point of margin counts double. The guests are international, yet many sites speak only Italian. And calendars live on three or four portals — aligning them by hand means risking overbooking in the very weeks that matter most.
What actually helps
A booking engine inside the site, not an external redirect: checking availability and confirming must be easier there than on the portal. Real multilingual content, written in your guests' languages, not translated to fill a menu. A channel manager syncing calendars and bookings with the OTAs, so the portals stay a shop window without running your calendar. Big photography and fast pages, because guests decide from their phones, often mid-trip. And tools that keep the data with the property: this year's guest is next year's first booking — if you can write to them.
What we've built
Punta Falcone Resort, four stars on the sea in Santa Teresa Gallura, is the textbook case: a resort that wanted direct bookings, not commissions. We delivered the brand identity and a site with multilingual e-booking, making the direct booking the shortest path — not just the cheapest one.
With AVOY we tackled the problem from the other side: a marketplace for stays, experiences and activities in Sardinia where hosts keep 100% of every booking. To make it work, we built a channel manager syncing calendars and bookings with Airbnb, Booking and the other OTAs, a Guest Portal with QR codes for check-in and house rules, and Sofia, an AI concierge answering guests and hosts 24/7 in 12 languages. It's the piece most properties are missing: OTA technology, without the OTAs.
hoopit brings the same logic to daily operations: an operating system for restaurants and hospitality where hotels, villas, boats and concierges switch on only the modules they need. Bookings run 24/7 with automatic confirmations, a proprietary CRM keeps guest data with the property forever, and a white-label multi-venue console serves hotel groups: several properties, one panel.
Three projects, one direction: websites built to turn a visit into a direct booking and, as the property grows, applications that take the middlemen out of the guest relationship. When it makes sense, we start earlier — with the brand.
If the rooms fill up but the margin stays with the portals, rebuild the site in low season: the only stretch with time to do it well, ready when the searches return. Describe your property in the online quote: fill it in now and you are online by March.
What clients say.
Managing eight lodgings between San Teodoro and Porto San Paolo without handing a small fortune to the big booking platforms seemed a pipe dream. Since we have had our own direct channel, margins can breathe again and guests reach us without intermediaries.
Ambra Holiday Rooms
We needed a Sardinian listing platform that highlighted both stays and local experiences, giving owners visibility without punishing fees. With Avoy we have the right tool: fast, organised by category, and without crazy commissions strangling the business.
AVOY
In Sassari we wanted to position ourselves as the Longevity Wellness centre of reference, stepping out of the usual patterns. The new brand and the web platform literally jump off the screen, communicating pure innovation.
LOWE
With three wine shops on the Costa Smeralda we needed an online meeting point that did justice to our labels. Now whoever is looking for the right wine finds the way home straight away.
In Vino Veritas
Management software for restaurants and hospitality has to be concrete help between the tables, not an IT nuisance. This software turned our internal organisation around, cutting errors to zero and letting us work with a clear head.
hoopit
Before launching the app for our Pilates classes, between Porto Cervo and the digital side we lost hours coordinating chats and phone calls. Now our clients manage live and on-demand classes on their own, and we finally get to enjoy the work.
Flow Porto Cervo
Launching a sustainable streetwear e-commerce with print-on-demand was a complex bet. Now the shop runs perfectly, the graphics stand out at their best, and we can focus on creativity alone without the stress of warehouse stock.
Fionard
In our line of work roadside assistance allows no waiting, and the workshop has to be a byword for total reliability. Having such a direct digital point of reference lets customers find exactly the seriousness we put on the road every day.
CDA Servizi Auto
As a creative studio we were tired of having a sloppy image. We finally have a website and a portfolio worthy of our capabilities, which speak plainly to anyone who means business.
Wonder Creators
In the world of bilingual yacht charter, the first impression on the web is worth everything. Now our platform is fast, elegant, and provides all the technical details it takes to bring clients on board without a worry.
Your Charter
Sanluri is not just a building site. It is the first demonstration that in Sardinia you can build differently — faster, more sustainably, more safely.
Green Tech Costruzioni
We wanted our beauty suite to convey elegance and relaxation from the very first moment. With this new identity and the integrated booking system, clients walk in already in the right frame of mind for wellness.
Estetica Valeria
In our restaurant in Olbia the care for the kitchen goes hand in hand with the guest's experience. Between the digital menu and smart reservations, whoever comes to see us enjoys dinner without a hitch, starting from the choice of table.
La Sartoria del Gusto
Our physical studio in Porto Cervo needed a website as polished as our rooms. Now managing schedules and classes is smooth, and whoever steps in online finds themselves immersed in our very atmosphere.
Flow Studio Pilates
Our floral installations live on detail and immediate visual impact. Having such a well-kept digital gallery lets us show clients our value straight away — and they often give us carte blanche.
Ketty Flowers Designer
At our polyclinic in Palau we care for patients of every nationality, so a multilingual welcome in no fewer than eight languages is vital. Having a perfectly structured website has removed any misunderstanding and sped up access to appointments.
Medica Palau
Telling Sardinia without falling into the usual tourist clichés was our real challenge. This brand and the visual identity we built with the team have tremendous strength and breathe the authentic soul of the island.
Sarda Trips
Frequently asked.
You don't need to leave the portals. You need a site with a booking engine simpler than theirs, and a channel manager keeping calendars in sync. OTAs stay a shop window; the best booking — for you and for the guest — comes direct.
Yes, that's its job: every room sold closes on every channel, automatically. For AVOY we built one ourselves, integrated with Airbnb, Booking and other OTAs, with calendars and bookings always aligned.
At least the ones your real guests speak — look at where your bookings come from. Punta Falcone Resort's e-booking is multilingual; on AVOY, support answers in 12 languages. An Italian-only site shuts out most of the summer demand.
No. With hoopit we built a white-label multi-venue console designed for hotel groups too: several properties on one panel, each with its own modules, even under its own brand.
It depends on what needs integrating: booking engine, languages, channel manager, the property's management system. The online quote starts there and reaches a figure in seven steps.