Medica Palau Polyclinic
Eight-language website with online booking for a medical centre in Palau.
Multilingual institutional website for an ASL-accredited polyclinic in Gallura: 13 medical specialties, online booking by service and specialist, trauma emergency care 7 days a week.
- Sector
- Healthcare
Context
Medica Palau is a private, ASL-accredited polyclinic in Gallura: 13 medical specialties, trauma emergency care running 7 days a week, and a patient base that speaks every European language in summer. The website had to make two things effortless: understanding what the clinic does, and booking a visit.
Challenge
In healthcare, clarity is not a style choice. A patient looking for an orthopedist in an emergency should never have to interpret anything. In Palau that patient may be a resident or a German tourist — so the site needed eight languages without eight websites to maintain, and the ASL accreditation had to be recognisable at a glance.
Strategy
Architecture by intent: specialties, booking, emergencies. Trauma care surfaced where it matters, booking reachable from every page, the ASL accreditation explained in plain words. The team comes first — on video too: in a trust-driven field, faces matter more than departments.
Development
An eight-language website with a clear selector, a booking form with service and specialist selection, sections for all 13 specialties, and a mobile-first layout: most requests arrive from a phone, often urgently.
- WordPress
- Medical specialties
- 13
- Website languages
- 8
- Trauma emergency care
- 7/7
Results
The polyclinic now has an online presence that matches the structure: patients immediately understand where they are, what they can book and in which language. The site is live at medicapalau.it.
Screen by screen.
“At our polyclinic in Palau we care for patients of every nationality, so a multilingual welcome in no fewer than eight languages is vital. Having a perfectly structured website has removed any misunderstanding and sped up access to appointments.”
Healthcare
