hoopit
SaaS platform for restaurants and hospitality: QR menu, bookings, takeaway, CRM.
SaaS operating system for restaurants and hospitality: QR menus, smart bookings, zero-commission takeaway, WhatsApp automation, customer CRM, inventory, real-time analytics and a white-label multi-venue console. 8 integrated modules, activated on demand.
- Sector
- SaaS & Digital Products, Restaurants
- Site
- www.hoopit.app
Context
hoopit is an operating system for restaurants and hospitality. One SaaS product covering QR menus, bookings, zero-commission takeaway, WhatsApp automation, CRM, inventory, analytics and multi-venue management. Built for restaurants — and just as much for hotels, villas, boats and concierges, each running only the modules they need.
Challenge
Eight modules in one product, without turning it into bloated back-office software. Every business works differently, so nothing could be mandatory. One hard rule from day one: customer data belongs to the venue, forever — not to a third-party platform. And the whole experience had to work mobile-first.
Strategy
A modular architecture: 8 integrated modules, activated on demand. Start with a QR menu or bookings, add the rest when the business needs it. For chains, hotel groups and agencies, a white-label multi-venue console with super-admin control: many venues, one panel, their own brand.
Design
Mobile-first across three surfaces: the QR menu on the guest's phone, the iPad on the dining floor, the desktop back office. The dashboard leads with KPIs — revenue, orders, top dishes, peak hours — in real time, readable at a glance.
Development
Online bookings run 24/7 with automatic confirmations, cutting no-shows by 80%. Zero-commission takeaway, WhatsApp automation, inventory and a proprietary CRM keep customer data with the venue. Real-time analytics cover the whole platform, and every module switches on when needed.
- QR
- iPad
- Integrated modules
- 8
- Fewer no-shows
- 80%
- Online bookings
- 24/7
Results
hoopit now covers a venue's full flow: menu, booking, order, customer data. Businesses activate the modules they need and grow on the same platform; chains and agencies resell it under their own brand. Live at hoopit.app.
Screen by screen.
“Management software for restaurants and hospitality has to be concrete help between the tables, not an IT nuisance. This software turned our internal organisation around, cutting errors to zero and letting us work with a clear head.”
SaaS & Digital Products
